I can’t get your program to work so I need to pay you to not get a program to work? That’s not how you build trust. I’d intended to buy the program but not only won’t it run but there’s no other way to get into all my files so I reached out to support who basically said in so many words “fck you pay us.” Right. I’d used it in a trial basis to see if worth upgrading after some tests a year ago seemed to work okay, tried to access on another computer as the first was lost to fire but I’d saved the backup to a portable that was with me and I can’t make it run. On top of that the free version and from reading reviews most the paid ones are often “corrupted” so you can’t even use them. If you ever use the service for backup it will render the files a pfi file which ONLY their software can open and use. Best regards, Paragon SoftwareĬhoose another service that won’t ransom your files Also our Backup & Recovery 16 Free for example is free of charge, it's not a 30-days trial. "Backup" software is too general as there are a lot out there and our Hard Disk Manager Basic which has Backup & Recovery built-in is free for sure. It's still not clear which specific software from Paragon Software you're having installed now.
Paragon recovery media builder error 63 update#
May I ask you to think about your 1-star review once again? Kind regards, Paragon Software Group Update 1: Bill, please understand we are acting as different departments here. But however, please be sure we are there for you, your request is not closed yet. Unfortunately, we are having a high load of support requests at the moment which is the reason it could take a bit longer this time to receive our replies.
Dear Bill, I just checked your support request and I see it is still open and will be processed soon.
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